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Frequestly Asked Questions

Your Questions, Answered.

Digital Patterns
- Instant download after payment
- Files sent automatically to your payment email
- Begin knitting right away!
Ready-to-Wear Collection
- Each piece is handcrafted to order in our Vancouver studio
- Production time: 3-14 business days
- You'll receive tracking information once your piece ships
Please refer to our size guide here for both knitting patterns and our Ready-To-Wear Knitwear Collection.
Ready-to-Wear Collection: XS, S, M, L, XL.
Knitting Patterns: XS, S, M, L, XL, 2X, 3X, 4X.
Refer to our size guide here.
Care instructions:
- Hand wash at 30ºC - separately - with wool detergent without enzymes or optical brighteners.
- Don’t let the garment soak. Move the garment gently back and forth, do not rub or squeeze it.
- Rinse the garment until the rinse water is completely clear, making sure the water temperature stays uniform.
- Do a light centrifugation of the garment (about 800rpm), choosing a program that DOES NOT take in water at the start. Or press carefully the water out of the garment with a dry towel. The garment shouldn’t be twisted or rolled.
- To dry the garment, shape it and lay it flat - do not hang - ideally on a warm bathroom floor or on top of a drying rack in a room with good air circulation. Never dry the garment in direct sunlight.
- Don’t tumble dry.
For more in-depth information, please refer to this blog post.